Nivek Group offers a vast array of hourly support options that will fit any need and any budget. The following prices is a listing of our Standardized Pricing. Depending on the actual task and/or request, the cost may be more or may be less than what is listed. For support savings, talk to us about a monthly agreement.
Each Support option does have an hourly minimum for the initial support offering. Once the hourly minimum has been met, the hourly rate is then billed by the quarter hour intervals. Nivek Group will review the scope of support/task that is being and then will provide an estimated time for completion. Nivek Group may request a pre-payment for this estimated amount following the Billing Guidelines.
Nivek Group does offer discounts for Monthly Service Agreements. These rates and any discounts that you and your team may qualify, will be discussed in a formal private meeting.
Nivek Group does require each user to electronically sign a “One-Time Support Agreement” accepting the Terms and Conditions for the Initial Support Request.